Analytics Dashboard
Disconnected
Total Calls
126
↑ 12% from last week
Avg. Duration
2m 34s
↓ 5% from last week
Completion Rate
87%
↑ 3% from last week
User Satisfaction
4.7/5
↑ 0.2 from last week
Calls by Day
Number of calls per day over the last week
Sentiment Analysis
Distribution of call sentiments
Call Duration
Distribution of call durations
Intent Analysis
Types of intents detected in calls